Work Experience
DasTek Solutions
Technical Program Manager, Innovation & Strategy
📍Remote - Austin, Texas
(05/23 – Present)
• Orchestrated the integration of HR-AI technologies, transforming Oracle HCM Cloud Fusion in collaboration with engineers and data scientists.
• Deployed AI-driven solutions for real-time process monitoring, enhancing model-based engineering and predictive analytics capabilities.
• Led initiatives from ideation to execution, building business cases and conducting pilot trials in line with strategic vision.
• Partnered with SMEs and stakeholders to curate a product roadmap and strategy, achieving a $120 million revenue milestone for payment solutions.
• Spearheaded customer research, translating insights into product enhancements that doubled online customer acquisition.
• Advanced mobile payment and SaaS solutions, improving service delivery for small business and individual clients.
• Implemented Agile practices, optimizing project metrics and facilitating cross-functional team synergy.
• Drove stakeholder alignment, ensuring clear communication of project trajectories and resolution of impediments.
Harris County
📍Remote - Houstan, Texas
(07/18 – 05/23)
Senior Product Manager – Business Intelligence
Led the strategic business planning and execution for implementing a cutting-edge AI solution at Harris County voting sites, enhancing operational efficiency.
Conducted user research and usability testing to gain valuable insights, driving data-driven decisions to significantly improve the user experience with generative AI features.
Orchestrated the migration from Hyperion financial reporting to Power BI, achieving a cost reduction by eliminating $1.5M in annual licensing and support expenses over three years.
Senior Project Manager – Business Intelligence
Directed Azure DevOps teams in crafting user stories, story mapping, and release planning while balancing trade-offs and dependencies, ensuring alignment with organizational OKRs.
Chaired Agile ceremonies, including sprint planning, daily standups, sprint reviews, and retrospectives, while mentoring team members on Agile principles to enhance team performance.
Scrum Master
Removed impediments and minimized external disruptions, fostering an environment conducive to effective collaboration and high performance.
Developed and maintained Power BI dashboards to track KPIs, ROIs, and SLAs, providing transparent reporting and insights to stakeholders and the leadership team.
Newlin Group
Senior Digital Product Manager, Digital Platform
📍Remote - United States
(04/17 – 07/18)
Increased web traffic by 84% and new client leads, with strategic and imaginative campaigns.
Led product marketing and sales enablement activities for growing entertainment/media research and analytics.
Cultivated cohesive cross function strategy development, messaging for complex technologies and concepts to increase brand recognition.
Successfully led scrum teams to deliver functionality based on Agile Capability Model to implement Salesforce Lightning.
Partner with Development Product Owner (DPO) to identify, monitor and resolve any risks to meeting PI objectives, commitments and/or goals.
Led 0-1 development of drag-and-drop, AI Chabot Builder that accelerated time to launch, enabled novice user adoption, and transformed our knowledge delivery engine from deterministic to probabilistic.
Drove vision and strategy for Enterprise AI applications purpose-built for various business domains and verticals, by leveraging innovative technologies like Conv AI, Cognitive Search, AI/ML, IoT, and Aug/Virtual Reality (AR/VR).
Lead sub-working groups or create key project deliverables (data analysis to influence operational or organizational decisions, process flows, RACI diagrams, communications) to support development of strategic operating model.
EDF Energy Trading
Senior Product Manager, Digital Innovation
📍Houstan, Texas, US
(03/16 – 04/17)
Developed and deployed Salesforce solutions to manage statewide portfolios of property assets and service contracts resulting in > $3M annual savings.
Deployed Microsoft Dynamics 365 Business Central SaaS platform with cross-functional teams.
Launched an enterprise mobile communications platform with the Corporate Communications team to streamline communications and expand employee engagement across North America.
Partnered with teams across EDF North America business segments to surface high-value digital initiatives, develop and present business cases to executive leadership, and build an enterprise digital portfolio.
Providing coaching (Scrum of Scrum) to product owners and tech leads with respect to creating well-written stories & features along with continuous refinement and management of the product backlog.
Kellogg Brown & Root (KBR)
Senior Digital Product Integration, Global Applications
📍Houstan, Texas, US
(12/08 – 01/16)
Successfully deployed Cloud based Documentum platform in all global regions and was approved by the DoD.
Developed estimates and write ups to respond to customer RFPs that addressed their specific needs enabling company wins up to $20M+ for FEED projects.
Partnered with HR, IT, business leaders and Oracle Consulting services leading to multiple successful ERP implementations of Oracle EBS, ECM and HCM Fusion Cloud Services.
Facilitated interdisciplinary workshops including problem solving, risk mitigation from intake through the delivery of new digital solutions.
BNP Paribas
📍Houstan, Texas, US
(01/07 – 12/08)
Trading Applications Manager / Product Management
Managed trading applications, serving as the liaison for IT and trading groups, and drove process improvements aligning with strategic business objectives.
Enhanced trading operations by leading IT and trader collaboration on the Fortis Journal web portal and integrating vendor data for power load modeling.
Market Analyst
Analyzed market trends, supply and demand fundamentals, and regulatory developments in the natural gas and power markets.
Collaborated with Quantitative Analysts to utilize statistical models for market insights, influencing trading and risk management strategies.
American Express
Digital Product Manager, Global Technologies
📍Houstan, Texas, US
(04/02 – 12/07)
Managed the product development, product management and marketing of first-in-market online tools/digital products and marketing programs for Cardmembers, focused on driving online spend and engagement.
Led the design and management of new digital payment capabilities including Digital Wallets (Apple, Google).
Amex Card launch: Led a 20+ person team responsible for bringing new Amex Card and digital products, features and experiences to market for OPEN to help small businesses grow their business and streamline their operations.
Managed process from identifying customer needs, designing the product and customer experience, and launching the product in market.
Responsible for the development and go-to-market strategy for digital products, including Mastercard Digital Enablement Service (MDES), which enables tokenized payment capabilities in devices such as digital wallets and MDES for Merchants (M4M), which helps merchants secure and manage tokenized cards on file, doubling digital transactions and increasing approval rates for issuers and merchants.